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FAQ

Popular Questions

Can I choose my delivery date?

How do I change my delivery date?

Do you deliver on weekends?

Do you offer Aquarium customisation?

Do you have bulk discounts for big orders?

When will I be able to get the items if I order them?

What currency will I be charged in?

Are taxes included in the price stated?

How much are the delivery fees?

Do you ship internationally?

Do you deliver to all parts of Singapore?

How do I change my order?

Are there staircase charges?

How can I change my delivery address?

I received my order but I'd like to exchange for something else.

I received my order and it's defective.

I received my order but one/some of my items are missing.

I received the wrong item.

When will I receive my refund?